The health and safety of our customers and communities around the world is our top priority.
Hridz values is caring. The way everyone is looking after each other is truly inspiring. We take strength from the fact that our products can bring families together for moments of joy, even at the most uncertain times.
Here are a few updates on the measures we’re currently taking:
SHIPPING AND DELIVERIES
We’re still shipping orders during this period, but deliveries are likely to take longer right now. As we’re receiving more orders than we expected and we’re following additional safety measures at our warehouse, deliveries are currently taking 15-20 days or even longer in unexceptional cases to arrive after the order date.
Our couriers are taking lots of steps to follow the latest safety guidance by providing masks, gloves and sanitizers for their delivery drivers. They’re also offering contact-free deliveries, giving customers the option to have packages delivered to a safe place. As we work with many different couriers around the world, they’ll also be following local guidelines for your region. If you’d like to find out more, please check with your local courier for more information.
From the factory floor to the delivery truck, we’re taking great care to make sure our employees and customers stay safe. Our factories, warehouses and distribution centres follow guidelines we have in place across all of our sites which meet the strictest global safety standards. If you’re ever concerned about any packaging, you should wipe it down with a disinfectant and wash your hands afterwards.